During the current times of Coronavirus TradeSparky continues to operate and will be processing your orders as normal. Out of stock products may be subject to longer lead times. However, in stock products will continue to be offered on our next day service. As a number of the TradeSparky team will be working remotely we ask that where possible enquiries are emailed rather than phoned in.
At TradeSparky we are pleased to offer free, next working day* delivery for in stock products on orders over £50 excluding VAT . To benefit from this your order must be placed before 2pm, Monday to Friday. If you place your order after the next day cut off time it will be dispatched the following working day. For orders below £50 excluding VAT , delivery is charged at £6.25 plus VAT for UK Mainland and £15.00 plus VAT for Northern Ireland. This charge is applicable only once per order.
Currently we are only able to
offer delivery to UK mainland, Northern Ireland and Isle of Man addresses. We regret that we are unable to deliver
to the Isle of Scilly, Jersey, Guernsey and the rest of Europe.
There are some geographical areas
that we are unable to offer next day delivery as standard, such as the Scottish
Highlands and Northern Ireland. We are unable to guarantee next day delivery to the following post
codes AB31, AB33-38, AB44-56, BT2-94 FK17-99, IM, IV, HS, KA27-28, KW, PA20-88, PH17-26, PH30-44, PH49-50,
TR21-25 and ZE.
For fragile goods such as lamps
and light fittings, we try to use as local a delivery service as possible, but
regardless of the service, they will be thoroughly packaged to ensure they
arrive in the best possible order.
The vast majority of our orders
are serviced by DPD and allow you to track your order using a link within the
email confirming your order has been dispatched. DPD will alert you with an SMS or an email so
you know the timeslot in which your delivery is due to arrive. You will have
the option to reschedule your delivery for another day or have your goods left
with a designated neighbour, should anything arise and you become unable to
receive the delivery.
Please note orders containing products over 1 metre in length will be serviced by different carriers. In these instances, the next day service cannot be guaranteed.
Whilst every effort is made to
ensure that the stock availability of products displayed on the site is
accurate; all goods are subject to availability. If on receipt of your
order we find the goods you have ordered are no longer available from stock, we
will inform you as soon as possible.
*Working days are classified as Monday to Friday and exclude bank holidays.
Copyright © TradeSparky 2020
